how to withheld my number

I sometimes need to withhold my phone number because I call my customers, but it doesn’t allow me to

iD Mobile Employee

Hi @Chera,

Thanks for getting in touch. I understand why you’d want to withhold your number when calling customers.

Please try the following steps:

To withhold your number (iPhone):

Go to Settings > Phone > Show My Caller ID
Turn Show My Caller ID OFF

To withhold your number (Android):

Open Phone app
Tap Settings > Call settings
Select Caller ID
Choose Hide number

You can also try dialling 141 before the number you’re calling to hide your number on a per-call basis.

If it still doesn’t work after this, please let us know your handset model and we’ll help look further.

Lamiya

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