Community Member

I am not aware of an account but receiving emails about outstanding balance

Forum|Forum|1 year ago
May 27, 2025
5 replies
208 views

Hello,

I am getting an email from no-reply@idmobile.co.uk about an outstanding balance on your iD Mobile account. There is no information about the number or account reference. Last time it did forward to a debt collection company. As I am not aware of this account how I will be able to resolve the situation without registering for an account and to terminate this annoyance. Who I should be contacting to provide me with the next steps so my email is removed from any associated account.

This topic has been closed for replies.

Siân W

iD Mobile Employee

Sorry to hear this @micfarmakis

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

K

Katal

New Contributor

I have no outstanding balance but debt collection representative cal me for paying why

WelshPaul

Platinum  Contributor

I have no outstanding balance but debt collection representative cal me for paying why

Why didn’t you ask the representative that called you?

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.