Hi Ryan,

Thank you for getting in touch with us, please send us a private message so that we can look int your account.

Thank you,

Zandile M

The iD Mobile Team

How do i do this

Can u help me how do i speak.to someone

Hi ​@Ryan Hoey 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Zandile M

The iD Mobile Team

I have looked no reply

Hi ​@Ryan Hoey,

Thank you for your comment. 

I do see that you have responded to the private chat, I will continue assisting you from there. 

Regards,

Gemma M

The iD Mobile Social Media Team