Hi ​@Belstar68 ,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Michael Z

Ive been paying two bills since January 2026 and one of them since August 2025. 

The reference numbers are as follows. Payments ended August 11th 2025 on reference number (Hidden)

I spoke to some regarding cancelling this number after texting sometime in August / September 2025.

For some reason you are still taking payment.

The other reference number is (Hidden) which started in January 2026. 

Payments for both these numbers have varied between 

£27.66 and ,£27.99 and £25.0

It's say on my account that one of these ended in August 2025.

Can please look into these at your earliest convenience 

Thanks Geoff Bury

(Hidden)

Hi ​@Trublugeoff50,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.
​​​​​​

Thanks,
Hosai