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Community Member
Aug 21, 2026 2:57 PM UTC

i am unable to pay my bill this month

Hi, I am unable to pay my bill this month due to illness and not being paid sick leave. Is there any chance I could have some support this month please ? Next month will be fine it’s just this month I am unable to pay it. 
thankyou 

    1 reply

    Kwanele Z
    iD Mobile Employee
    iD Mobile Employee
    Aug 21, 2026 6:52 PM UTC

    Hi ​@Azari,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.