Skip to main content
Community Member
August 12, 2026
Question

I can’t pay my bill until the 29th due to personal health isuues but need to stay connected

  • August 12, 2026
  • 1 reply
  • 9 views

I need some leeway to pay this month’s bill and need my phone to stay connected as I just moved it’s my only access to the internet and calls etc.

    1 reply

    iD Mobile Employee
    August 12, 2026

    Hi ​@RoseIDetta,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thank

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.