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Question

I can’t pay my bill until the 29th due to personal health isuues but need to stay connected

  • August 12, 2026
  • 1 reply
  • 7 views

I need some leeway to pay this month’s bill and need my phone to stay connected as I just moved it’s my only access to the internet and calls etc.

1 reply

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  • iD Mobile Employee
  • August 12, 2026

Hi ​@RoseIDetta,


I've just sent you a private message to help get this sorted.


To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


I'll speak to you there.


Thank