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Community Member
Aug 12, 2026 5:47 AM UTC
Question

I can’t pay my bill until the 29th due to personal health isuues but need to stay connected

I need some leeway to pay this month’s bill and need my phone to stay connected as I just moved it’s my only access to the internet and calls etc.

    3 replies

    Kwanele Z
    iD Mobile Employee
    iD Mobile Employee
    Aug 12, 2026 3:26 PM UTC

    Hi ​@RoseIDetta,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thank

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    Oct 22, 2026 11:19 AM UTC

    Can't pay my bill untill 29th you can take it 29th there on money in my account

    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    Oct 25, 2026 1:37 PM UTC

    Hi ​@Chilvers 
     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks,
    Hosai

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.