Skip to main content
Chloe Masters
Community Member
Community Member
June 5, 2026

i cancelled previously but im still being billed

  • June 5, 2026
  • 1 reply
  • 10 views

Hello I previously cancelled and received a puc code which was actually  cancelled by yourselves.  Why am I still being billed

    1 reply

    iD Mobile Employee
    June 6, 2026

    Hi ​@Chloe Masters 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.