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i cant afford my phone bull right now

  • May 4, 2026
  • 1 reply
  • 3 views
T
Community Member

Hi I just wanted to know if you could put my device back on and I pay the bill the end of this month as I couldn’t afford it this month and need my phone for calls 

    1 reply

    M
    iD Mobile Employee
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    • Marquerita T
    • iD Mobile Employee
    • May 4, 2026

    Hi ​@Toniburchell28.

     

    I’m really sorry to hear you’ve had difficulty paying this month.  I understand how important it is to stay connected, especially for calls.

     

    To help with this, please contact us directly via Live Chat here: https://www.idmobile.co.uk/live-chat.

     

    Our team will be able to review your account and check if we can arrange a bill extension or discuss the available options to get your service back up and running.

     

    We’ll do our best to help you get this sorted

     

    Thanks,

    Marquerita

    The iD Mobile Team

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