New Contributor

Question

i cant change my plan

I need to change my plan.But every time I try it gives an error message

iD Mobile Employee

Hi @Norbert Junior

Thank you for getting int ouch with us, and I am so sorry that you unable to change your plan.

Please contact our sales team on 08000490250 for further assistance.

Thank you,

Zandile m

The iD Mobile Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

New Contributor

It says it's for vulnerable people which i'm not. All I want to do is change. My plan but I keep getting an error message online

iD Mobile Employee

Hi @Norbert Junior

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Zandile m

The iD Mobile Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

3 replies