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Community Member
blakemoran2005
Community Member
Oct 18, 2026 2:57 PM UTC

I did not agree to an overcharge on my account and did not receive any communciation until it was too late. please amend this and remove the overcharge from my current bill, as i did not agree to it.

did not agree to an overcharge on my account and did not receive any communciation until it was too late. please amend this and remove the overcharge from my current bill, as i did not agree to it.

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
Oct 19, 2026 12:55 PM UTC

Hi ​@blakemoran2005 
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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