Hi there, recieved a notification about a debt of ~£55 even though I Do not have an iD mobile account Do not have any payment plans set up with iD mobile, have all my bills set up with an autopay method. No email about anything related to a debt, purchase, updates, offers or anything to do with iD mobile.respectfully,Toby Watson

Community Member

Solved

I don’t owe you anything

Hi there, recieved a notification about a debt of ~£55 even though I

Do not have an iD mobile account
Do not have any payment plans set up with iD mobile,
have all my bills set up with an autopay method.
No email about anything related to a debt, purchase, updates, offers or anything to do with iD mobile.

respectfully,

Toby Watson

Best answer by Geluk

You need to pursue via the CHAT PAGE.

Sounds like you’re a victim of FRAUD.

Type FRAUD on the CHAT PAGE.

GelukAnswer

Silver Contributor

You need to pursue via the CHAT PAGE.

Sounds like you’re a victim of FRAUD.

Type FRAUD on the CHAT PAGE.

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

iD Mobile Employee

Hi @Watson_Toby_900,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Gemma

The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.