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Community Member
September 6, 2026

I don’t want to be charged over my plan how I can blocked mms to be send?

  • September 6, 2026
  • 1 reply
  • 4 views

I don’t want to be charged over my plan. How I can blocked mms to be send? 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 10, 2026

    Hi ​@monika1976,

     

    If you're worried about being charged outside of your plan, we'd recommend setting your bill cap to £0.00. This will prevent most out-of-plan charges, including chargeable MMS messages.

     

    To do this:

    • Open the iD Mobile app or log in to My Account.
    • Go to Bills.
    • Select Manage Bill Cap.
    • Set your bill cap to £0.00.
    • Save the changes.

     

    With a £0.00 bill cap in place, any chargeable usage that isn't included in your plan should be blocked.

     

    Regards,

     

    Gemma M
    The iD Mobile Social Media Team

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