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Community Member
Jjeradruban
Community Member
July 9, 2026

I dont know the number and want to stop the direct debit

We have had this contract for a long time and don't know how to cancel 

1 reply

Owethu M
iD Mobile Employee
Owethu M
iD Mobile Employee
July 10, 2026

Hi ​@Jjeradruban,. 

 

I do apologise that you unable to cancel contract. Please note that if you do not have access to the app you will need to contact Live Chat or send direct message via our social media platforms. 

 

Owethu

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