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Community Member
Jjeradruban
Community Member
Jul 9, 2026 10:12 AM UTC

I dont know the number and want to stop the direct debit

We have had this contract for a long time and don't know how to cancelĀ 

1 reply

Owethu M
iD Mobile Employee
Owethu M
iD Mobile Employee
Jul 10, 2026 2:43 AM UTC

Hi ā€‹@Jjeradruban,.Ā 

Ā 

I do apologise that you unable to cancel contract. Please note that if you do not have access to the app you will need to contact Live Chat or send direct message via our social media platforms.Ā 

Ā 

Owethu

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