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Community Member
Matthew1874
Community Member
October 6, 2026

i dont understadn why i have been charged £45 for data

I’m not too sure why I have been charged £45 of data. Please can you offer me a breakdown of the charges? I never go over my data except for June when I was abroad for the month. Please advise 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    October 8, 2026

    Hi ​@Matthew1874,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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