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Melanie JP
Community Member
Melanie JP
Community Member
September 8, 2026

I have a bill of £75.99 wheh my plan is £25.99 a month

Why have am I being charged £75.99 this month for my phone when I signed up to a £25.99 a month plan?

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    September 10, 2026

    Hi ​@Melanie JP,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M
    The iD Mobile Social Media Team

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