Community Member

I have a UK charge on my bill

Can I speak to a human regarding charges on my bill

iD Mobile Employee

Hi @AnnieJay62,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Owethu

New Contributor

Same, its the same cost as the actual contract. What is this? Why have I been charged double?

iD Mobile Employee

Hi @benjieasare,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Thanks,

Gemma M

The iD Mobile Social Media Team

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3 replies