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i have accidentally ordered a new id mobile account

  • March 13, 2026
  • 1 reply
  • 30 views
R
New Contributor

I have accidentally ordered a whole new simcard and account. I was buying an iPhone for my daughter and thought I was upgrading. Can I switch her number to new account and delete old account ?

    1 reply

    M
    iD Mobile Employee
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    • Michael Z
    • iD Mobile Employee
    • March 13, 2026

    Hi ​@Red2105 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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