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i have an extra DD going to ID that needs to be cancelled.

  • February 21, 2026
  • 2 replies
  • 7 views
N
New Contributor

I have 3 DDM going to ID monthly but my wife and I have a sim only deal each. Why is ID collecting a third DD? Can this extra mandate be cancelled?

    2 replies

    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • February 21, 2026

    You’ve likely bought a third plan instead of upgrading your current one at some point. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    M
    iD Mobile Employee
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    • Marquerita T
    • iD Mobile Employee
    • February 22, 2026

    Hi ​@Nsorrie. Can you please check if you have upgraded or taken out an additional contract; https://my.idmobile.co.uk/login.

     

    ~Marquerita

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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