New Contributor

i have an over balance that iv paid and its still saying theres an overdue balance

I had a text saying there’s an overdue balance that needs to be paid so Iv just done that and there’s still an overdue balance needed I’m confused

iD Mobile Employee

Hi @Kayljukes

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

New Contributor

It’s been sorted now. Thank you

iD Mobile Employee

Hi @Kayljukes.

Thank you for the update.

Thanks,

Marquerita

The iD Mobile Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

3 replies