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Question

i have been charged 2 times this month gor my payment when only suppose to charge me once

  • July 15, 2026
  • 1 reply
  • 6 views

My bill has came out my bank 2 times this month and it’s only supposed to come out once I would like a refund as this is a joke it’s not supposed to come out twice when I’ve already payed it  I’m very angry and unhappy about this !

1 reply

Hosai W
iD Mobile Employee
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  • iD Mobile Employee
  • July 15, 2026

Hi ​@Melissakay,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai