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Community Member
Morna Dunn
Community Member
June 17, 2026

i have been charged £39.99 today, however im not suppsoed be charged until the 1st of each month

i have been charged £39.99 today, however im not suppsoed be charged until the 1st of each month. Can please refund me the incorrect charge. 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    June 19, 2026

    Hi ​@Morna Dunn,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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