Community Member

i have been charged for data i did not use when roaming

I have been charged 40£ for data I did not use. I turned 4g off immediately when arriving in the country after switching off airplane mode

iD Mobile Employee

Hi @EmilyR28

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Michael Z

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