Skip to main content
Community Member
October 12, 2026

i have been charged too much

The contract is one I have taken out on behalf of my son, the monthly bill was previously £21.70 per month however in September I added 2 data add-on's (one for £2.50, one for £6.67) and later upgraded the data allowance, increasing the monthly bill to £29.99. I have then been charged £110 for the period 11 sept- 10 Oct and a further £73.39 for the period 17 sept-10 Nov (which you'll note, overlaps significantly) 

Please could you explain why I have been charged so much?? 

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
October 13, 2026

Hi ​@Colleen1989 
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.