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Community Member
May 23, 2026 11:37 AM UTC
Question

I have paid £15 on May 2, why today I have no money, I have to pay, I am a monthly payment plan.

I have paid £15 on May 2, why today I have no money, I have to pay, I am a monthly payment plan.

    1 reply

    Zandile M
    iD Mobile Employee
    iD Mobile Employee
    May 24, 2026 10:48 AM UTC

    Hi ​@dabachin888 

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.