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Community Member
Aug 29, 2026 10:24 AM UTC

i have paid my bill but still not allowing outgoing calls

I paid my outstanding bill but all calls still barred, going to id payment number which confirns its paid

    1 reply

    Zandile M
    iD Mobile Employee
    iD Mobile Employee
    Sep 4, 2026 4:48 PM UTC

    Hi ​@Baxter79 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.