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Question

i have refeunded an order where is it?

  • August 15, 2026
  • 1 reply
  • 7 views

i have refunded my order and haven’t got my money back and also wanna cancel something 

1 reply

Tashnieka D
iD Mobile Employee
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  • iD Mobile Employee
  • August 15, 2026

Hi ​@helloihaveaquestoin2,

 

I am sorry you have not received your refund yet and that you also need help with a cancellation.

Please contact our Live Chat team, or send us a private message via Facebook or Instagram, and one of our advisors can check your account, look into the refund and assist with your cancellation request.

Live Chat: https://www.idmobile.co.uk/live-chat

Our team will be happy to look into this for you.

 

Thanks,

Tashnieka
The iD Mobile Team