i have upgraded to a 100Gb contact but id have only given me 10gb and i cant get through to anyone in ghe comoabt! hp

1 reply
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Marquerita T

iD Mobile Employee

Hi @Rp4444.

Thank you for sharing. I'm sorry to hear you've only been given 10GB after upgrading to the 100GB plan. I understand how frustrating that must be, especially when you've had trouble reaching us.

To make sure you're on the right plan, please contact us directly via Live Chat:https://www.idmobile.co.uk/live-chat. The team will be able to check your account and get this put right for you.

Thanks,

Marquerita

The iD Mobile Team

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