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Community Member
Oct 27, 2026 12:39 PM UTC
Question

I keep getting charge by a number and it’s made my bill a ridiculous amount of money I’ve blocked it it still comes through I haven’t subscribed to anything which is what it says it is 

I keep getting charge by a number and it’s made my bill a ridiculous amount of money I’ve blocked it it still comes through I haven’t subscribed to anything which is what it says it is 

    1 reply

    Marquerita T
    iD Mobile Employee
    iD Mobile Employee
    Oct 28, 2026 8:08 PM UTC

    Hi ​@Cookielover12.

     

    I’m sorry to hear about the unexpected charges on your bill. I can understand how worrying that must be, especially when you haven’t signed up to anything.

     

    Please get in touch with us directly so that our team can review this for you. You can reach us via live chat here: https://www.idmobile.co.uk/live-chat, or by messaging us on Facebook or Instagram.

     

     

    Thanks,

    Marquerita

    The iD Mobile Team

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