I’m not sure if there’s a problem with my bill?

Hi, I’m hoping I might be able to get some help!

My bill renews in four days, and whilst I usually pay £8 per month, my current bill is approximately £33, which I don’t understand.

The only thing I can think of is that I’ve run out of data (which I have), but surely, that can’t be right?

thank you :)

iD Mobile Employee

Hi @n.l.98

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

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