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I’m on a £15 unlimited plan, but I’ve been charged £1.65 for data, minutes and texts. Please explain exactly what this charge is for

  • July 8, 2026
  • 1 reply
  • 7 views

Hi there, 

I’m on a

I’m on a £15 unlimited plan, but I’ve been charged £1.65 for data, minutes and texts. Please explain exactly what this charge is for

, but I’ve been charged £1.65 for data, minutes and texts. Please explain exactly what this charge is for?

 

1 reply

Owethu M
iD Mobile Employee
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  • iD Mobile Employee
  • July 10, 2026

Hi ​@Baseotto

 

I've just sent you a private message to help get this sorted.


To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


I'll speak to you there.


Thanks.

 

Owethu