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New Contributor
Nov 28, 2025 8:19 PM UTC
Solved

I made a one off manual payment of £12 but direct debit already issued

Good evening,

 

I made a one off card payment, of £12.00 on my account but ID have issue the direct debit for this month bill already, and is due to come out tommorow! - as my bill is £12.00 a month! If I let my Direct debit fail! Will ID use my available credit of £12.00 which I have on my account, to pay my bill for this month(November bill)? . When it comes back to them as failed direct debit?

 

 

    WelshPaul
    WelshPaulAnswer
    Platinum 
Contributor
    Nov 28, 2025 10:13 PM UTC

    If your direct debit fails, your balance will be zero because the manual payment covers this month. However, be aware that your bank might charge you a fee for a returned unpaid direct debit. Additionally, if you miss several payments, the direct debit may be cancelled and your bank might refuse to set up another agreement. Oh, your credit file could take a hit too!

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    2 replies

    WelshPaul
    Platinum 
Contributor
    WelshPaulAnswer
    Platinum 
Contributor
    Nov 28, 2025 10:13 PM UTC

    If your direct debit fails, your balance will be zero because the manual payment covers this month. However, be aware that your bank might charge you a fee for a returned unpaid direct debit. Additionally, if you miss several payments, the direct debit may be cancelled and your bank might refuse to set up another agreement. Oh, your credit file could take a hit too!

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    Nov 29, 2025 6:43 PM UTC

    Thank you,

     

    this was just a one off payment as don’t get paid while the 3rd so made a manual payment off my credit card - but didn’t realise the direct debit was sent to the bank already.


    So once the direct debit comes back as failed will the £12.00 credit being taken automatically to pay this months (November) bill? ☺️ If so that’s great. 
     

    just a one off manual payment, the direct debit still active in my bank.