Community Member

Question

i meed to pay my bill but im not pauing double

1 reply
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i payed my bill last month and its saying i now owe 75 pound when i only should owe this one month my dorect debit was cancelled but i still payed it im not paying double I need to pay this months but I can’t do that because I’m getting charged twice

iD Mobile Employee

Hi @Jusjack31,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Thanks,

Gemma M

The iD Mobile Social Media Team

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