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Community Member
sam1986x
Community Member
May 31, 2026
Question

i missed a payment, i have now paid it. this has never happened before i was in hospital so hadnt transfered bill money in my account. i have paid the bill but i cant look on the contract anymore, what does this mean? thank you

  • May 31, 2026
  • 1 reply
  • 11 views

i missed a payment, i have now paid it. this has never happened before i was in hospital so hadnt transfered bill money in my account. i have paid the bill but i cant look on the contract anymore, what does this mean? thank you

    1 reply

    Hosai W
    iD Mobile Employee
    Hosai W
    iD Mobile Employee
    June 2, 2026

    Hi ​@sam1986x,
     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.
     

    Thanks,
    Hosai

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