I need bills from 16 months ago, but my bills online only show past 12 months. How can i access previous ones. ciuld i through a subject access request? | iD Mobile Community
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I need bills from 16 months ago, but my bills online only show past 12 months. How can i access previous ones. ciuld i through a subject access request?

  • November 29, 2025
  • 2 replies
  • 12 views

I need access to  bills (or specifically calls made and received) from about 16 months ago (sept 2024), but my bills online only show past 12 months. How can i access previous ones. could l get this through a subject access request?

2 replies

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  • iD Mobile Employee
  • November 29, 2025

Hi ​@Chrissiemac 

 

Please get in touch via our Socials (Facebook or Instagram), Live Chat, Community or email us at socialqueries@idmobile.co.uk, outlining the details of your query.

 

Thank you 


Geluk
Silver Contributor
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  • Silver Contributor
  • November 29, 2025

You won’t ever receive details of CALLS RECEIVED.