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Community Member
November 29, 2025
Question

I need bills from 16 months ago, but my bills online only show past 12 months. How can i access previous ones. ciuld i through a subject access request?

  • November 29, 2025
  • 2 replies
  • 53 views

I need access to  bills (or specifically calls made and received) from about 16 months ago (sept 2024), but my bills online only show past 12 months. How can i access previous ones. could l get this through a subject access request?

    2 replies

    Zubeida H
    iD Mobile Employee
    iD Mobile Employee
    November 29, 2025

    Hi ​@Chrissiemac 

     

    Please get in touch via our Socials (Facebook or Instagram), Live Chat, Community or email us at socialqueries@idmobile.co.uk, outlining the details of your query.

     

    Thank you 

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    Geluk
    Silver Contributor
    Silver Contributor
    November 29, 2025

    You won’t ever receive details of CALLS RECEIVED.

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