I need bills from 16 months ago, but my bills online only show past 12 months. How can i access previous ones. ciuld i through a subject access request?

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I need access to bills (or specifically calls made and received) from about 16 months ago (sept 2024), but my bills online only show past 12 months. How can i access previous ones. could l get this through a subject access request?

Zubeida H

iD Mobile Employee

Hi @Chrissiemac

Please get in touch via our Socials (Facebook or Instagram), Live Chat, Community or email us at socialqueries@idmobile.co.uk, outlining the details of your query.

Thank you

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