Community Member

I need help with a bill monthly they added it on MyAccount £140

Forum|Forum|5 months ago
February 13, 2026
1 reply
2 views

hi I have a new customer for ID mobile my monthly payment 4499. I opened my app. I checked it they are added £140 in my next bill extra could you tell me what is this for Evie‘s like like that, you charge me extra. I will cancel that contract. I’ve got 15 day to cancel it, please please help with that question

iD Mobile Employee

Hi @Lawk2009 ,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Gemma M

The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.