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Question

I need help with bill monthly they added on my account £140

  • February 13, 2026
  • 1 reply
  • 3 views
L
Community Member

hi I have a new customer for ID mobile my monthly payment 4499. I opened my app. I checked it they are added £140 in my next bill extra could you tell me what is this for Evie‘s like like that, you charge me extra. I will cancel that contract. I’ve got 15 day to cancel it, please please help with that question 

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • February 13, 2026

     Hi ​@Lawk2009 ,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    Thanks.

     

    Gemma M

    The iD Mobile Social Media Team

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