i need help with billing please

I changed my out of contract plan to a £8/month sim only contract. I’ve received an email to say my bill is £29.99. WTAF is going on please??

iD Mobile Employee

Hi @FrustratedUser38475,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Thanks,

Gemma M

The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

1 reply