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Community Member
September 28, 2026

i need help with my bills

Hi I have 3 contracts with you guys, I’m looking to find out when my bills are for two of them and how much. I upgraded on and now I’m slightly confused when payment for that is. And the other you overcharged me and took £41 off, however my bill is saying £0.00 for this month

2 replies

Hosai W
iD Mobile Employee
iD Mobile Employee
September 29, 2026

Hi ​@Jojotennick,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
Gemma M
iD Mobile Employee
iD Mobile Employee
September 29, 2026

Hi ​@Jojotennick,

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

 

We'll speak to you there.

 

Thanks,

 

Gemma M

The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.