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Zubair Khan
New Contributor
Oct 25, 2026 9:51 AM UTC

i need to update my plan

I need to change my plan

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    Oct 26, 2026 12:50 PM UTC

    Hi ​@Zubair Khan,

     

    You can change your plan through the iD Mobile app or your online account.

    1. Sign in to the iD Mobile app or your online account.
    2. From the dashboard, tap "View all upgrade deals".
    3. Browse the available plans.
    4. Select the plan you'd like to move to.
    5. Follow the on-screen instructions to complete the change.
    6. You'll receive confirmation once the order has been placed.

     

    If you're unable to change your plan online or would like to discuss the options available, please contact our Live Chat team: https://www.idmobile.co.uk/live-chat 


    Regards,


    Gemma M
    The iD Mobile Social Media Team

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