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i paid before my date then retrying

  • June 19, 2026
  • 1 reply
  • 9 views

i paid my bill on the 17th and there trying to say i did not pay my monthly bill they sent me a text message could i get someone to check this up and resend me a text saying its been paid 

1 reply

Hosai W
iD Mobile Employee
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  • iD Mobile Employee
  • June 21, 2026

Hi ​@hannahmnew22,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks, 

Hosai