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Community Member
October 17, 2026
Question

i paid my bill but line is still disconnected

I paid my bill in full but line still disconnected 2 days later 

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    October 18, 2026

     Hi ​@Pau2beaa, 

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu