Community Member

Question

I paid my bill twice

1 reply
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I paid one bill for last month twice. My money was deducted from both banks. What’s the next step please? I thought it will be moved to this month’s fee instead however I just received the text from ID that this month’s fee will be taken in 3 days.

iD Mobile Employee

Hi @kbangxduong,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Thanks,

Gemma M

The iD Mobile Social Media Team

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