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Community Member
Oct 22, 2026 10:52 AM UTC

i see an error on my bill for premium texts for a number i am not texting

I am being charged for premium texts I am not sending from my phone, I have extra charges over last few months

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
Oct 25, 2026 1:51 PM UTC

Hi ​@JGil81,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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