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i seem to be asked to be paying more than i should

  • May 17, 2026
  • 1 reply
  • 7 views
E
Community Member

I have paid my bill for march twice of £29.99 each and it’s saying I have an outstanding bill of £31.49 but my next bill is only due on 21st May and I have already paid my april one 

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • May 17, 2026

    Hi ​@Eleyds,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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