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Mart0005
New Contributor
Oct 17, 2026 7:19 PM UTC

i think my bills are wrong

Hi, I think my bills are wrong. I asked for historical bills to be sent previously and they haven’t arrived.

 

thanks

 

martin

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    Oct 18, 2026 5:40 AM UTC

    Hi ​@Mart0005,

     

    Thanks for getting in touch.

     

    You can view and download your previous bills through the iD Mobile app or your online account.

     

    To do this:

    1. Sign in to the iD Mobile app or your online account.
    2. Select Billing.
    3. Choose View Bills or Bill History.
    4. Select the bill you'd like to view.
    5. You can then download or save a copy of the bill.

     

    If you're unable to access your account, please let us know and we'll point you in the right direction.


    Regards,


    Gemma M
    The iD Mobile Social Media Team

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