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Community Member
Sep 24, 2026 7:35 PM UTC

i upgraded to sim only and ive been charged £25 for data. how is this possible?

I upgraded to sim only when I could. Ive been charged £25 for data, how is this possible?

    1 reply

    Marquerita T
    iD Mobile Employee
    iD Mobile Employee
    Sep 27, 2026 2:50 PM UTC

    Hi ​@Tamara1016.

     

    Thank you for your post. 

     

    Kindly note that you might have been charged extra for usage outside of your standard allowances.

     

    Thanks,

    Marquerita

    The iD Mobile Team

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