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Question

I've been overcharged on my last bill

  • May 18, 2026
  • 3 replies
  • 15 views
C
Community Member

Hi i think my latest bill is wrong, I've tried contacting you but can't speak to anyone directly regarding this issue, I think I've been overcharged for this month 

    3 replies

    Hosai W
    iD Mobile Employee
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    • Hosai W
    • iD Mobile Employee
    • May 18, 2026

    Hi ​@Colmill66,

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.
     

    Thanks,
    Hosai 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Y
    New Contributor
    • yasin187M
    • New Contributor
    • June 1, 2026

    Been overcharged for my bill, paid twice in one month which don’t make sense

    Hosai W
    iD Mobile Employee
    Forum|alt.badge.img+5
    • Hosai W
    • iD Mobile Employee
    • June 2, 2026

    Hi ​@yasin187M,
     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.
     

    Thanks,
    Hosai

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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