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Question

I’ve been overcharged on my last bill

  • June 11, 2026
  • 1 reply
  • 10 views
R
Community Member

Hi,

 

I think I’ve been overcharged on my last bill since changing my handset over to a new model.

 

please let me know who to talk to to fix this

kind regards

Rory Simpson

1 reply

Hosai W
iD Mobile Employee
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  • Hosai W
  • iD Mobile Employee
  • June 12, 2026

Hi ​@Rdsimpson123,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.
 

Thanks,
Hosai

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