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Community Member
June 6, 2026
Question

I've paid my bill but the phone is still not working

  • June 6, 2026
  • 1 reply
  • 12 views

I've paid my bill but when i try making calls I just get directed straight to the payment line

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
June 7, 2026

HI ​@Danmorton1,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.
 

Thanks,
Hosai

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