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i want to discuss my bill, I can’t pay it yet but need my phone

  • April 12, 2026
  • 1 reply
  • 8 views
M
Community Member
  • Mia8
  • Community Member

Hi, my phone has been cut off but the last month I’ve been off work not well and I need my phone because I’m back at work now. I’m wondering if my services can be restored and I can pay my bill on Friday. 

    1 reply

    Z
    iD Mobile Employee
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    • Zandile M
    • iD Mobile Employee
    • April 12, 2026

    Hi ​@Mia8 

     

    Thank you for getting in touch with us, and I’m really sorry to hear you’ve not been well hope you’re feeling better and glad to hear you are back at work.

     

    Please send us a private message so we can check your account and arrange a bill extension for you.

     

    Thank you,

     

    Zandile M

    The iD Mobile Team 

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